Legal
Cancellation & Refund Policy
Refund windows, no-show terms, and how refunds are processed.
Last updated: 8 September 2026
Advance Payment
A 100% advance payment is required to confirm a booking.
Cancellation by Guest
Cancellation charges depend on how far in advance a booking is cancelled:
More than 18 days before arrival
No cancellation charges. Eligible for a full refund of the advance payment, after deduction of applicable payment gateway charges, if any.
Between 12 and 18 days before arrival
50% cancellation charges of the total stay amount.
Between 12 and 0 days before arrival
100% cancellation charges of the total stay amount. No refund will be applicable.
No-Show
Failure to arrive on the scheduled date without prior notice will be treated as a no-show, and no refund shall be issued.
Modification of Booking
A confirmed booking cannot be postponed or moved to any other future dates.
Refund Processing
Approved refunds will be processed to the original payment method within 7–10 business days.
Cancellation by Maachli
In the unlikely event that Maachli must cancel a confirmed booking due to unforeseen circumstances, guests will receive a full refund of the amount paid.
Governing Law
This Cancellation & Refund Policy is governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Vengurle, Sindhudurg, Maharashtra.