Service Delivery Policy

Legal

Service Delivery Policy

How bookings are confirmed and how guest support works.

Last updated: 19 August 2026

Nature of Service

Maachli provides hospitality and accommodation services, including farmstay experiences, local cuisine, and related guest services.

Booking Confirmation

Once payment and availability are confirmed, guests receive a booking confirmation by email, phone call, WhatsApp, or SMS, including reservation dates, guest details, and booking information.

Service Delivery Timeline

Booking confirmations are generally issued within 24 hours of receiving payment and reservation details.

No Physical Shipping

Maachli does not sell or deliver physical goods through this website, so no shipping or physical delivery is involved.

Customer Support

Guests requiring assistance with their reservation may contact the property using the details provided on our website.

Service Availability

All services are subject to availability and confirmation. Receipt of payment alone does not guarantee a reservation until confirmation has been issued by Maachli.

Governing Law

This Service Delivery Policy is governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Vengurle, Sindhudurg, Maharashtra.

Have a question about this policy? Get in touch.
Call WhatsApp Book