Legal
Service Delivery Policy
How bookings are confirmed and how guest support works.
Last updated: 19 August 2026
Nature of Service
Maachli provides hospitality and accommodation services, including farmstay experiences, local cuisine, and related guest services.
Booking Confirmation
Once payment and availability are confirmed, guests receive a booking confirmation by email, phone call, WhatsApp, or SMS, including reservation dates, guest details, and booking information.
Service Delivery Timeline
Booking confirmations are generally issued within 24 hours of receiving payment and reservation details.
No Physical Shipping
Maachli does not sell or deliver physical goods through this website, so no shipping or physical delivery is involved.
Customer Support
Guests requiring assistance with their reservation may contact the property using the details provided on our website.
Service Availability
All services are subject to availability and confirmation. Receipt of payment alone does not guarantee a reservation until confirmation has been issued by Maachli.
Governing Law
This Service Delivery Policy is governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Vengurle, Sindhudurg, Maharashtra.